Terms & Conditions

These terms do not supersede statutory rights under the Sale of Goods Acts but are designed to clarify the principles and procedures by which we operate. Every care has been taken to ensure that the descriptions and specifications are correct on this website. Please note that, while the colours displayed are as close a representation as possible, slight variations in the actual goods may occur. All measurements given are approximate.

E-commerce

Payment Options

All transactions are in pounds sterling. We accept online and phone payments in a secure environment with the following credit and debit cards: MasterCard, Visa, Visa Delta, and American Express

Currency & Pricing

All prices shown on this website are quoted in pounds sterling. 

Product Use

It is you, the buyer’s responsibility to ensure that the product is fit for purpose for the end use. If you require further information regarding the detailed specifications of a product please contact us.

Descriptions, Colours & Characteristics

We take great care to ensure that the products we supply correspond as closely as possible to the samples displayed on our website, but there may be slight variations in different production runs due to the unique characteristics of natural materials.

These variations may include:

Product colour may vary slightly from one batch to another.

Product texture may vary slightly from one batch to another.

All measurements are approximate - please allow a 5% tolerance.

*Please note that these variations may be more apparent if orders are placed at different times as they may be supplied from different production runs.

We reserve the right to make any change to the specifications of our products where necessary.

Shipping & Returns

Shipping

For information on shipping prints and artworks, please see the ‘Shipping & Returns’ section.

Duties and Customs

For information on duties and customs, please see the ‘Shipping & Returns’ section.

Returns

For information on returns, please see the ‘Shipping & Returns’ section.

Faulty & Damaged Goods

For information on faulty or damaged goods, please see the ‘Shipping & Returns’ section.

Copyright

By entering and using this site, you acknowledge and agree that all the text, graphics, images and design including artwork, products and fabrics which appear on this site, and the design, look and feel of the site itself, are protected by copyright, design rights, and other intellectual property rights, which are owned by Dalia James Studio.

You acknowledge and agree that the material and content contained within this web site is made available for your personal non-commercial use only.

Other

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Errors

Every effort is made to ensure that all the information provided on the Eleanor Pritchard Ltd website is correct at the time of going on line. If we discover an error relating to your order, we will contact you as soon as possible to advise you of the error and confirm that you still wish to proceed.

General

No order is binding on you or Dalia James Studio until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the courier, or on payment in full of the price of the items and any delivery charge, whichever is later. These terms and conditions cannot be varied by you or us unless made in writing and signed by both parties.